Privacy Policy

1. General Information

Achenbach Controls GmbH (hereinafter referred to as "Achenbach Controls" or "We/we" or "Us/us") is pleased about your visit to our website and your interest in our products and services. The protection of your personal data is an important matter to us. We process personal data in accordance with the applicable legal regulations and inform you in the following about their processing in the context of the use of our Internet site.

2. Controller

The controller responsible for processing your data is Achenbach Controls GmbH. Our contact details are as follows:

Achenbach Controls GmbH
Siegener Straße 152
57223 Kreuztal

Phone: +49 (0) 2732 799 - 0

3. Collection, processing and use of personal data

3.1 Categories of data processed
Communication data (e.g. name, telephone number, e-mail address, postal address, IP address etc.) are processed.

3.2 Basic principles
Personal data is any information relating to an identified or identifiable natural person, such as names, addresses, telephone numbers or e-mail addresses, which is an expression of a person's identity. We collect, process and use personal data (including IP addresses) only if there is a legal basis for doing so or if you have given us your consent, for example in the course of a registration.

3.3 Processing purposes and legal basis
We and third service providers commissioned by us process your personal data for the following purposes:

Provision of this website
Legal basis: Predominantly, legitimate interest on our part in direct marketing, as long as this is done in accordance with data protection and competition law.

Responding to user enquiries
If you send us an inquiry (by contact form, e-mail, telephone or fax), the information you provide in your inquiry, including the contact data you enter there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.

The processing of this data is based on Art. 6 (1) lit. b DSGVO, if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the requests sent to us (Art. 6 (1) (f) DSGVO) or on your consent (Art. 6 (1) (a) DSGVO) if this has been requested.

The data you send to us by request will remain with us until you ask us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g. after your request has been processed). Mandatory legal provisions - in particular legal retention periods - remain unaffected.

For the determination of faults and for security reasons
Legal basis: Fulfilment of our legal obligations in the area of data security and predominantly, legitimate interest in the elimination of faults and the security of our offers.

Own and third-party advertising as well as market research and coverage measurement to the extent permitted by law or on the basis of consent
Legal basis: Consent or overriding legitimate interest on our part in direct marketing, as long as this is done in accordance with data protection and competition law.

Protection and defence of our rights
Legal basis: Legitimate interest on our part in asserting and defending our rights

3.4 Log files
Whenever you use the Internet, your Internet browser automatically transmits certain information and when you call up our website, we store this information in so-called log files. The log files are stored by us for a period of 7 days to determine malfunctions and for security reasons (e.g. to clarify attempted attacks) and then deleted. Log files whose further storage is required for evidentiary purposes are excluded from deletion until final clarification of the respective incident and may be passed on to investigating authorities in individual cases. Log files (without or without complete IP address) are also used for analysis purposes to the extent permitted by law or on the basis of "consent". The following information in particular is stored in the log files:

  • IP address (Internet Protocol address) of the terminal device from which our website is accessed;
  • Internet address of the website from which our website was accessed (so-called URL of origin or referrer URL);
  • Name of the service provider through which our website is accessed;
  • Name of the files or information retrieved;
  • Date and time as well as duration of the retrieval and amount of data transferred;
  • Operating system and information on the Internet browser used, including installed add-ons.

3.5 Transfer of data to other responsible persons
Personal data will only be transmitted by us to other responsible persons if this is necessary for the fulfilment of the contract, if we or the third party have a predominantly, legitimate interest in the transmission or if your consent has been given. Details of the legal basis and the recipients or categories of recipients can be found in the section "Processing purposes and legal basis" (see No. 3.3). In addition, data may be transferred to other responsible parties if we should be obliged to do so on the basis of legal provisions or by enforceable official or court order.

Service provider (general)
Achenbach may commission external service providers to perform tasks such as marketing services, programming, data hosting and hotline services etc. We select these service providers carefully and monitor them regularly, in particular their careful handling and securing of the data stored with them. Service providers may also be other affiliate companies of Achenbach.

Recipient outside the EEA
Personal data may also be transferred to recipients located outside the EEA in so-called third countries. In this case, we will ensure that the recipient either has an adequate level of data protection or has given your consent to the transfer before passing on the data.

3.6 Duration of storage; retention periods
If no explicit storage period is specified during the collection (e.g. in the context of a declaration of consent), your personal data will be deleted if they are no longer required to fulfil the purpose of the storage, unless legal storage obligations (e.g. commercial and fiscal storage obligations) prevent deletion.

4. Cookies

The website uses cookies. Cookies are text files that are stored in a computer system via an Internet browser.

Many Internet sites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows visited Internet sites and servers to differentiate the individual browser of the dats subject from other Internet browsers that contain other cookies. A specific Internet browser can be recognized and identified using the unique cookie ID.

Through the use of cookies, we can provide the users of this website with more user-friendly services that would not be possible without the cookie setting.

By means of a cookie, the information and offers on our website can be optimized with the user in mind. Cookies allow us, as previously mentioned, to recognize our website users. The purpose of this recognition is to make it easier for users to utilize our website. The website user that uses cookies, e.g. does not have to enter access data each time the website is accessed, because this is taken over by the website, and the cookie is thus stored on the user's computer system. Another example is the cookie of a shopping cart in an online shop. The online store remembers the articles that a customer has placed in the virtual shopping cart via a cookie.

The data subject may, at any time, prevent the setting of cookies through our website by means of a corresponding setting of the Internet browser used, and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our website may be entirely usable.

5. Data protection provisions about the application and use of Google Services

a) Google Analytics (with anonymization function)
On this website, the controller has integrated the component of Google Analytics (with the anonymizer function). Google Analytics is a web analytics service. Web analytics is the collection, gathering, and analysis of data about the behavior of visitors to websites. A web analysis service collects, inter alia, data about the website from which a person has come (the so-called referrer), which sub-pages were visited, or how often and for what duration a sub-page was viewed. Web analytics are mainly used for the optimization of a website and in order to carry out a cost-benefit analysis of Internet advertising.

The operator of the Google Analytics component is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, United States.

For the web analytics through Google Analytics the controller uses the application "_gat. _anonymizeIp". By means of this application the IP address of the Internet connection of the data subject is abridged by Google and anonymised when accessing our websites from a Member State of the European Union or another Contracting State to the Agreement on the European Economic Area.

The purpose of the Google Analytics component is to analyze the traffic on our website. Google uses the collected data and information, inter alia, to evaluate the use of our website and to provide online reports, which show the activities on our websites, and to provide other services concerning the use of our Internet site for us.

Google Analytics places a cookie on the information technology system of the data subject. The definition of cookies is explained above. With the setting of the cookie, Google is enabled to analyze the use of our website. With each call-up to one of the individual pages of this Internet site, which is operated by the controller and into which a Google Analytics component was integrated, the Internet browser on the information technology system of the data subject will automatically submit data through the Google Analytics component for the purpose of online advertising and the settlement of commissions to Google. During the course of this technical procedure, the enterprise Google gains knowledge of personal information, such as the IP address of the data subject, which serves Google, inter alia, to understand the origin of visitors and clicks, and subsequently create commission settlements.

The cookie is used to store personal information, such as the access time, the location from which the access was made, and the frequency of visits of our website by the data subject. With each visit to our Internet site, such personal data, including the IP address of the Internet access used by the data subject, will be transmitted to Google in the United States of America. These personal data are stored by Google in the United States of America. Google may pass these personal data collected through the technical procedure to third parties.

The data subject may, as stated above, prevent the setting of cookies through our website at any time by means of a corresponding adjustment of the web browser used and thus permanently deny the setting of cookies. Such an adjustment to the Internet browser used would also prevent Google Analytics from setting a cookie on the information technology system of the data subject. In addition, cookies already in use by Google Analytics may be deleted at any time via a web browser or other software programs.

In addition, the data subject has the possibility of objecting to a collection of data that are generated by Google Analytics, which is related to the use of this website, as well as the processing of this data by Google and the chance to preclude any such. For this purpose, the data subject must download a browser add-on under the link and install it. This browser add-on tells Google Analytics through a JavaScript, that any data and information about the visits of Internet pages may not be transmitted to Google Analytics. The installation of the browser add-ons is considered an objection by Google. If the information technology system of the data subject is later deleted, formatted, or newly installed, then the data subject must reinstall the browser add-ons to disable Google Analytics. If the browser add-on was uninstalled by the data subject or any other person who is attributable to their sphere of competence, or is disabled, it is possible to execute the reinstallation or reactivation of the browser add-ons.

Further information and the applicable data protection provisions of Google may be retrieved under and under Google Analytics is further explained under the following Link

b) Google Fonts
Our website uses so-called Google Fonts (formerly Google Web Fonts), which are provided by Google, for the uniform display of fonts. In particular, page operators who use WordPress make use of Google Fonts. The Google Fonts are installed locally. A connection to Google servers does not take place. More information about Google Web Fonts can be found at and in Google's privacy policy:

The legal basis is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the optimization and economic operation of our website.

c) Google Maps
The website uses the Google Maps API to visually display geographic information. When using Google Maps, Google (Google Inc., 1600 Amphitheater Parkway, Mountain View, California, 94043) also collects, processes and uses data about the use of Maps features by visitors to the Websites. Each time Google Maps is visited, Google sets a cookie to process user settings and data when viewing the page that has the Google Maps component integrated. This cookie is usually not deleted by closing the browser, but will expire after a certain amount of time unless it is manually deleted by you. If you disagree with the processing of your data, you may disable the "Google Maps" service and prevent the transmission of data to Google in this way. To do this, you must disable the Java Script feature in your browser. However, please note that in this case you will not be able to use "Google Maps" or only to a limited extent. Use of "Google Maps" and information obtained through "Google Maps" is subject to the Google Terms of Use and the additional terms and conditions for "Google Maps" The legal basis for the processing of the data is Art. 6 para. 1 sentence 1 lit. f DSGVO. Our legitimate interest lies in the optimization and economic operation of our website.

d) Google Tag Manager

For our website we use the Google Tag Manager of Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). The Google Tag Manager allows website tags to be managed via an interface. The Google Tag Manager itself does not set cookies but only tags and does not collect any personal data. The service triggers other tags, which in turn may collect data. However, Google Tag Manager does not access this data. If a deactivation has been made at the domain or cookie level, this remains in place for all tracking tags that are implemented with Google Tag Manager. If Google stores data, then this data is stored on Google's own servers. The servers are distributed all over the world. Most of them are located in the United States of America. You can find out exactly where the Google servers are located at

The use of the Google Tag Manager is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in a quick and uncomplicated integration and management of various tools on his website. Insofar as a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a DSGVO; the consent can be revoked at any time.

e) Usercentrics

For our website we use the consent management service Usercentrics, of Usercentrics GmbH, Sendlinger Str. 7, 80331 Munich, Germany (Usercentrics). The Usercentrics Consent Management Platform collects log file and consent data using JavaScript. This JavaScript makes it possible to inform users about their consent to certain tags on our website and to obtain, manage and document this consent. The processing is necessary to comply with a legal obligation (Art. 7 para. 1DSGVO) to which we are subject (Art. 6 para. 1 p. 1 lit. c DSGVO).

The following data are processed for this purpose: Date and time of access Browser information Device information Geographical location Cookie preferences URL of the page visited.

The legal basis for the management of your consents to the processing of your personal data is Art. 6 para. 1 lit. f DSGVO. Our legitimate interest lies in the legally secure documentation and verifiability of consents, the control of marketing measures on the basis of the consent granted and the optimisation of consent rates. The processing takes place in the European Union. You can find more information on objection and removal options vis-à-vis Usercentrics at:

The function can be switched on and off in our "Privacy settings" by selecting the checkbox accordingly.

6. Applicants

We collect and process personal data of applicants for the purpose of processing the application procedure. The processing can also take place electronically. This is particularly the case if an applicant submits the relevant application documents to us electronically, for example by e-mail or via an application portal on our website. If Achenbach concludes an employment contract with an applicant, the transmitted data will be stored for the purpose of handling the employment relationship in compliance with the legal regulations. If no contract of employment is concluded between us and the applicant, the application documents will be deleted automatically under observance of the legal regulations and time limits, provided that no other legitimate interests of Achenbach oppose a deletion. Other legitimate interests in this sense are for example a duty of proof in proceedings according to the General Equal Treatment Act (AGG).

7. Social media platform

The operator of a social media platform uses web tracking methods. The web tracking can also take place regardless of whether you are logged in or registered with the social media platform. The respective the provider of the social media platform is the independent controller of the personal data of its users and processes the data for its own purposes and in its own interest. We have no influence on the data processing of the respective social media latform operator.

The respective data protection information of the social media platform operators can be found at: 

The social media platforms are predominantly based in the USA. This means that all of your data may be transferred to an unsafe third country where no comparable level of data protection as in the European Union applies. This data transfer takes place through your voluntary use of the platforms in accordance with Art. 6 para. 1 lit. a, Art. 49 para. 1 lit. a DSGVO.

The data you enter on our social media pages, such as comments, videos, images, likes, public messages, etc., are published by the respective social media platform and are not used or processed by us for any other purpose at any time. We only reserve the right to delete content if this should be necessary. If applicable, we share your content on our site if this is a function of the social media platform and communicate with you via the social media platform. The legal basis is Art. 6 para. 1 p. 1 lit. f) DSGVO. The data processing is carried out in the interest of our public relations and communication.

We process data that you send to us via the chat or message function of the social media platforms for the respective purpose of your contact. This includes, in particular, answering and forwarding your inquiry, application or comments. Data processing in our company is carried out according to the same principles as for communication via our other communication channels.

Depending on the purpose of the contact, this information is processed on the basis of your consent pursuant to Art. 6 para. 1 lit. a DSGVO, for the fulfillment of a contract pursuant to Art. 6 para.1 li. B DSGVO, for employment purposes pursuant to Section 26 BDSG, and on the basis of our legitimate interest in effective public relations pursuant to Art. 6 para. 1 lit. f DSGVO. Your interests or fundamental freedoms and rights are not to be considered predominant in this regard, as you have voluntarily chosen this form of interaction and communication.

8. Links

Our website may contain links or similar to websites of third parties. The present data protection information is only valid for the website of Achenbach. We are not responsible for the collection, processing and use of your data within the scope of internet pages or applications which are not operated by us, as well as their contents.

9. Security

Our employees as well as third party companies working for us are obliged to maintain secrecy and comply with the provisions of the applicable data protection laws. Achenbach undertake all necessary technical and organizational measures to ensure an adequate level of protection and to protect your data administered by us in particular against the risks of accidental or unlawful destruction, manipulation, loss, modification or unauthorized disclosure or access. Our security measures are continuously monitored and improved in line with technological developments.

10. User Rights

10.1 Right to information and disclosure
You have the right to receive information from us regarding the processing of your data. To this end, you have the right to obtain information regarding the personal data we process about you.

10.2 Right of correction and deletion
You can demand that we correct incorrect data. As far as the legal requirements are fulfilled, you can demand the completion or deletion of your data. This does not apply to data which is required for billing and accounting purposes or which is subject to the statutory retention obligation. If access to such data is not required, however, their processing will be restricted (see below).

10.3 Restriction of processing
You can demand that we restrict the processing of your data - provided that the legal requirements are met.

10.4 Data portability
Insofar as the legal requirements are met, you can request to receive data that you have made available to us in a structured, common and machine-readable format or - insofar as technically feasible - that the data be transferred to a third party.

10.5 Right of objection
You can object to the processing of your personal data for advertising purposes at any time ("advertising objection"). Please note that for organisational reasons there may be an overlap between your objection and the use of your data in the context of an already running campaign.

In addition, you have the right to object to our data processing at any time, provided that this is based on the legal basis of "legitimate interest". We will then stop processing your data unless we can prove - in accordance with the legal requirements - that there are compelling reasons for further processing worthy of protection which outweigh your rights.

10.6 Revocation of consent
If you have given us permission to process your data, you can revoke this permission at any time with effect for the future. This also applies to the revocation of declarations of consent that were issued to us before the DSGVO became effective, i.e. before 25 May 2018. The legality of the processing of your data up to the time of revocation remains unaffected.

11. Video Surveillance

Video surveillance takes place for the optical control and remote control of the external gates or accesses to our factory premises. This is done on the basis of Art. 6 para. 1 lit. f) DSGVO. The video recordings are stored on the video server for 48 hours in case of criminal acts or accidents. After that, they will be irrevocably deleted. The data will only be passed on to third parties if we are legally obliged to do so. There is no transfer of data to third countries.

12. Changes

We expressly reserve the right to continuously adapt, change or otherwise modify our security and data protection measures. In these cases we will also adapt the present information on data protection accordingly. Therefore, please note the current version of our data protection information.

13. Contact

Achenbach supports you in all questions concerning data protection on our website. To assert your rights as well as for suggestions and complaints regarding the processing of your personal data we recommend you to contact our data protection officer. You can contact our data protection officer for all matters and questions concerning data protection at any time under the following address.

Achenbach Controls GmbH
- Data protection officer -
Siegener Straße 152
57223 Kreuztal


You have the right to lodge a complaint with a data protection supervisory authority. You can do so by contacting the data protection authority responsible for your place of residence or your state or by contacting the data protection authority responsible for us. An overview of the national and international data protection authorities is available at

Contact us directly. Our team is available for you.

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